Customer Service/Sales Representative

Welcome to Skyline Insurance Agency Inc., where we believe in building lasting relationships and providing peace of mind to the Chicago community. We're a dedicated team committed to offering personalized insurance solutions with a friendly, approachable touch. Located right here in Chicago, Illinois, we pride ourselves on being a pillar of support for our clients, understanding their unique needs, and guiding them through their insurance journeys. We're looking for someone who shares our passion for service and wants to grow with us. As our new Customer Service/Sales Representative, you'll be an integral part of our daily operations, connecting with clients, offering expert advice, and helping them find the right protection. If you thrive on making a positive impact and enjoy a role where you can truly make a difference in people's lives, we invite you to explore this exciting opportunity with us.

Salary Range: $40,000.00 - $56,000.00 per year

Benefits

Annual Base Salary Based on Experience

Mon-Fri Schedule

Tuition Reimbursement

Hands on Training

Paid Time Off (PTO)

Health & Dental Insurance available if required.

Bonus & Commission opportunity

Licensing assistance available

• Excellent communication and interpersonal skills.
• A genuine desire to help people and a customer-first approach.
• Basic computer proficiency and willingness to learn new software.
• Ability to work effectively in a small team setting.
• High school diploma or equivalent.
• Previous customer service or sales experience is a plus.
• A Property & Casualty insurance license is a plus.
• A Life & Health Insurance license is a plus.
• Strong work ethic and leadership skills.
• Excellent Punctuality, Time Management, and Organizational Skills.

• Handle incoming calls and assist clients with inquiries regarding their insurance policies, including coverage, billing, and claims.
• Provide accurate and friendly information about our insurance products and services.
• Process policy changes, renewals, and new applications efficiently.
• Identify opportunities to offer additional coverage or products that meet client needs.
• Build and maintain positive relationships with clients through consistent, helpful interactions.
• Develop insurance quotes, make sales presentations, and close sales.
• Complete Evidence and Certificates of Insurance requests as needed.
• Prospecting and generating new business through leads & referral sources.

Skyline Insurance Agency Inc. is a trusted and established leader in the insurance industry, dedicated to providing comprehensive and tailored insurance solutions to individuals, families, and businesses. For years, we've been committed to safeguarding what matters most to our clients, offering peace of mind through exceptional service and expert guidance. Our mission is to demystify insurance, making it accessible and understandable, while ensuring our clients are always protected by the most suitable coverage.

We pride ourselves on fostering a professional yet incredibly welcoming environment. At Skyline Insurance Agency Inc., you'll become part of a supportive team that values integrity, collaboration, and a genuine commitment to client well-being. We believe in empowering our employees with the knowledge and resources they need to excel, encouraging continuous professional development and a client-centric approach. If you're seeking a rewarding career where you can make a real difference in people's lives and contribute to a reputable, client-focused organization, explore the opportunities at Skyline Insurance Agency Inc. and help us build a brighter, more secure future for our community.

Skyline Insurance Agency Inc isn't just another name in the insurance industry; we're committed to providing innovative solutions and unparalleled service. We believe in forging strong partnerships with our clients, understanding their unique needs, and crafting personalized insurance strategies that offer true peace of mind.

Our energetic and professional team thrives in a collaborative environment where expertise meets dedication. We pride ourselves on staying ahead of industry trends and delivering exceptional value. At Skyline, you'll find a company that is not only growing but is also deeply invested in the success and well-being of its clients and its employees.

Choosing Skyline Insurance Agency Inc means joining a forward-thinking organization that values collaboration, continuous learning, and adaptability to new technology.

Come be a part of the Skyline success story and help us redefine what it means to be a leader in insurance.